Identification:
www.broncesriopar.es is a domain belonging to:
NAME: BRONCES RIÓPAR, S.L.
NIF / CIF: B02255164
ADDRESS: Ctra. Alcaraz, s / n 02450 Riopar Albacete
TELEPHONE: 967435126
ELECTONIC MAIL: broncesriopar@broncesriopar.es
Content and information provided:
AGNELIO SERRANO TOLMO – BRONCES RIÓPAR, SL hereafter THE HOLDER, reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions), anytime. THE OWNER makes every effort to offer the information contained on the website in a truthful manner and without typographical errors. In the case that in some
At the time of the occurrence of any error of this type, at all times oblivious to the will of THE HOLDER, it would be immediately corrected. If there is a typographical error in any of the prices shown and a customer had made a purchase decision based on that error, THE HOLDER will inform the customer of this error and the customer will have the right to rescind their purchase without any cost on their part. In the case of images, and due to the constant change of both format and products, mismatches may occur between the image shown and the actual product, a fact that will be modified as soon as possible.
In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to rescind his purchase without any cost on his part.
The products offered on this website are aimed at final consumers under the terms and conditions stipulated by the Retail Trade Law (Law 7/1996, of January 15, on the Regulation of Retail Trade) and its subsequent amendments.
Interruption, suspension and cancellation
THE HOLDER will make all reasonable efforts to guarantee the accessibility and availability of the website during all the days of the year. However, it reserves the right to alter, eliminate, interrupt, suspend and / or cancel the access, services and / or contents of the website without prior notice and at any time.
Communications and Notifications
All communications and notifications made, will be considered effective for all purposes, when made through email to the email provided by the user in the contact form. The user undertakes to keep THE HOLDER informed of the changes that may occur in the personal data and in the email address of THE HOLDER, which informs the user of the facts that
consider opportune. The user expressly acknowledges that said data has been provided by him and is true.
THE HOLDER reserves the right to carry out without prior notice the modifications it deems appropriate on the web, being able to change, delete or add both the content and services it provides and the way in which they are presented or located.
Applicable Legislation.
This Legal Notice is governed in each and every one of its extremes by Spanish law, expressly renouncing the parties to the jurisdiction that corresponds to them, and submitting to the Courts and Tribunals of Riopar – Albacete
Cancellations.
You can cancel an order if you have not entered the packaging and shipping process. You can request cancellation via email broncesriopar@broncesriopar.es
Returns.
The buyer can return the product within a maximum period of 14 calendar days from the delivery of the order. The buyer must contact the Customer Service Department in the email broncesriopar@broncesriopar.es No refund will be made that has not been previously communicated. To make the return, the product must be in perfect condition, in its original packaging, and with the accessories or promotional gifts included in its case. Once we receive the goods in our warehouse, and after checking the status of the same, we will proceed to refund the amount according to the payment method made by the buyer. The shipping costs of the order will not be refunded. The
Product to be returned must be properly packed for return.
The return costs will always be paid by the customer provided that the merchant has been informed of this aspect. In any case, the return of defective products or erroneous shipments will be accepted, being THE OWNER who will be responsible for the shipping costs provided that the customer communicates this circumstance within a maximum period of 48 hours from the date of receipt of the shipment . Important: For hygienic and sanitary reasons, no changes or refunds will be accepted on products that have been opened and / or used.
In any case, it will be understood that the buyer has known his right of withdrawal from entering the online store, which requires reading and acceptance of these Purchase Conditions, and in any case, from the moment you place the order.
Returns of articles made according to the customer’s specifications or personalized will not be accepted.
If the cause of the return is that the returned product does not correspond to what was requested in the order or arrives defective, THE HOLDER will bear the costs of return and new shipment. If the product arrives defective or in poor condition due to transportation, the buyer must inform EL TITULAR about it within 24 hours of receipt to make the claim.
Within 5 business days of your request, the transport company determined by THE HOLDER will pick up the item at the address indicated by the customer. Transportation costs will be paid by the customer. The client will also have the possibility of getting the product through their own means.
Shipping.
Deliveries in Peninsula: The delivery time of an order is X, counted since we received the payment of the order and provided that it is made before 15:00. Orders placed before this time will be sent the same day, and orders placed after 1:00 pm will be sent the next day. Saturdays deliveries are not made. Orders placed on Fridays, Saturdays and Sundays will be sent on Monday. In the case of orders paid by bank transfer, the delivery period begins to count once the payment confirmation has been received.
Deliveries in the Balearic Islands: the delivery time of an order is 48-72 hours, although it may be delayed due to the state of the sea, counted since we received the payment of the order and provided that it is done before 1:00 p.m. Orders placed before this time will be sent the same day, and orders placed after 1:00 pm will be sent the next day. Saturdays deliveries are not made. Orders placed on Fridays, Saturdays and Sundays will be sent on Monday. In the case of orders paid by bank transfer, the delivery period begins to count once the payment confirmation has been received.
If there is a delay in the delivery of the order due to lack of stock, the customer will be informed promptly. As soon as your order leaves our warehouse you will receive an email notifying you. If due to deficit of stock some product is exhausted or there is some type of incident, we will contact immediately with the client to communicate the fact and date of availability, propose a change for another
reference or cancel the order and proceed to the refund of the amount in case of having paid. In no case the deficit of stock or inexistence of products requested will give any right to claim to the buyer other than the refund of the amount.
No shipments will be made to PO Boxes.
Forms of Payment.
Bank transfer: You can enter the account that appears at the end of the purchase process, indicating your name and the order number in the concept. The order will be processed at the moment we check the payment or receive a receipt of the same. There are 5 days to make the bank transfer if it is not made in this period the order will be canceled and it will be necessary to make a new order.
Cash on delivery. Sent by courier with an increase for cash on delivery in the shipping price
from €. Not available for Europe.
For greater security, the online store www.broncesriopar.es </ strong> never has access to confidential information regarding means of payment. For this reason, the bank details of each user are required for each new order.
In certain cases and to prevent possible fraud THE HOLDER reserves the right to request a specific form of payment from a client in the event that the identity of the buyer is not reliably proven.
Availability and Price of products.
All products offered on this website are limited to the Peninsula and the Balearic Islands. The prices and offers on this website are only valid for online and private orders. The prices are indicated in euros and include VAT, and do not include shipping costs. The offer of products included in the web will be subject to their availability. In case of lack of availability, we promise to inform you within 24 hours indicating when that product will be available again. In this case, you will have the option to cancel your order or wait for the requested product to arrive.
Obligations of the client
The client of www.broncesriopar.es undertakes at all times to provide truthful information about the data requested in the user registration forms or order fulfillment, and to keep them updated at all times. The client agrees to accept all the provisions and conditions contained in these General Contracting Conditions, understanding that they collect the best will
of the requested order by providing a delivery address where the requested order can be delivered within the usual schedule of goods delivery (Monday to Friday from 10:00 a.m. to 6:00 p.m.). In case of default by the customer of this obligation THE HOLDER will not have any responsibility for the delay or impossibility of delivery of the order requested by the customer.
Guarantees
In case of defective product, THE HOLDER will proceed, as appropriate, to the repair, replacement, reduction of the wreck or termination of contract, steps that will be free for the consumer and user. THE HOLDER responds to the lack of conformity that is manifested within a period of two years from delivery, in those products that by their nature, are subject to this rule. The consumer and user must inform THE HOLDER of the lack of conformity within 2 months of having knowledge of it.
Additional payments
THE HOLDER undertakes not to deduct in any transaction or process the consent of the consumer and user to an additional payment, in case this is done the consumer will be entitled to the refund of said payment.
Charges for the use of payment methods.
THE HOLDER undertakes not to bill consumers for the use of certain means of payment, charges that exceed the cost borne by THE HOLDER for the use of such means.
Customer Service.
THE HOLDER of www.broncesriopar.es provides the consumer and user with an information and customer service by calling 967435126 from Monday to Friday from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:00 p.m. hours, or by the website in the Contact section.
Call cost.
THE HOLDER puts at the disposal of the customer a telephone line that will be 967435126 in order to communicate with this with respect to the contract entered into, the cost of the call will be the basic rate, the basic rate being the ordinary cost of the call, not including any additional amount for the benefit of www.broncesriopar.es
Electronic invoice.
THE HOLDER will provide consumers with the paper invoice, this right does not entail any additional cost to the consumer. The electronic invoice may also be issued when desired by the consumer.
Delivery.
If THE HOLDER does not fulfill its delivery obligation within the agreed term, the consumer will summon it to comply with an additional term. If THE HOLDER does not deliver the goods in that additional period, the consumer and user will have the right to terminate the contract.
Transmission of risk.
When THE HOLDER sends the purchased goods to the consumer and user, the risk of loss or deterioration of these will be transmitted to the consumer and user when he or a third party indicated by him, other than the carrier, has acquired his material possession. The consumer and user is exempt from liability in the risk of loss or deterioration of the goods during the shipment and transport
Right of withdrawal.
The consumer-user will have the right to desist from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire after 14 calendar days of the day that the consumer-user or a third party indicated by him, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, must be notified by the consumer-user to:
- ADDRESS: Ctra. Alcaraz, s / n 02450 Riopar Albacete
- TELEPHONE: 967435126
- ELECTONIC MAIL: broncesriopar@broncesriopar.es
The decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by mail, or email).
Consequences of withdrawal.
In case of withdrawal by the user, all payments received by him will be returned, including delivery costs (with the exception of the additional costs resulting from the choice by him of a different mode of delivery to the least expensive mode) of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of
your decision to withdraw from this contract. The refund shall be made using the same means of payment used by the consumer-user for the initial transaction, unless otherwise expressly provided; In any case, you will not incur any expenses as a result of the refund. THE HOLDER may withhold reimbursement until the goods have been received, or until a proof has been presented.
of returning them.
The consumer-user must return or directly deliver the goods to:
- NAME: AGNELIO SERRANO TOLMO – BRONCES RIÓPAR, S.L.
- ADDRESS: Ctra. Alcaraz, s / n 02450 Riopar Albacete
- TELEPHONE: 967435126 </ li>
- ELECTONIC MAIL: broncesriopar@broncesriopar.es
- </ ul>
Without any undue delay and, in any case, no later than within 14 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period. The consumer-user must assume the direct cost of returning the goods. (If this is not the case, it should be indicated conveniently)Only the user will be responsible for the decrease in the value of the goods resulting from a handling other than that necessary to establish the nature, characteristics and operation of the goods.